Loud bang from the garage
The classic signature of a torsion spring letting go — often heard from inside the house.
Same-day garage door repair across Naperville and the western suburbs.
630-703-0039Service
A snapped spring is the single most common reason a garage door quits. The door suddenly weighs 150–250 pounds instead of a few pounds, the opener strains, and the cables often follow. We replace springs in balanced pairs with cycle-rated hardware so the fix lasts.
Common symptoms
The classic signature of a torsion spring letting go — often heard from inside the house.
A single working spring cannot lift a two-spring door. The opener overworks and shuts off on the force limit.
Visible break in the coil above the door. Do not try to lift the door manually.
Even one weak spring throws the balance off enough to make lifting dangerous.
Cables commonly fail alongside a snapped spring and need to be replaced together.
The side with the failed spring lags; the door racks and stresses the top section.
How it goes
Confirm door weight, drum size, and shaft length so the correct spring pair rides on the truck.
Unwind and remove the old springs, cables, and end bearings with proper winding bars — never pliers.
Install a matched pair of new springs, balance the door within a couple of pounds top to bottom, and re-tension cables.
Cycle the door and test opener force limits so nothing binds under the new tension.
FAQ
Two-spring doors are engineered so both springs share load. If one is at end of life, the second is close behind. Replacing only one gives a false savings and doubles the callback rate.
Standard springs are rated for 10,000 cycles (roughly 7 years of typical use). High-cycle springs are rated for 20,000 or 30,000 cycles — a common upgrade for busy families.
Torsion springs store enough energy to break bones. They are not a DIY repair. The special winding bars, shaft, and drum alignment are also unforgiving of mistakes.
Standard springs: about 7 years of typical use. High-cycle: 12–15 years. Extreme temperature swings and heavy insulated doors shorten these numbers.
Ready when you are
Send the details or call now. You get a clear next step, a clear price, and a technician who wants the repair to last.